6.4.10

De 12207.

6.4.10
Title :	Software Maintenance Process
Process group :	6.4
Lower-level process of :	none
Replaced by process :	none
Specialization of :	none
Conforming instance of :	none

Purpose : The purpose of the Software Maintenance Process is to provide cost-effective support to a delivered software product. NOTE Pre-delivery Software Maintenance activities include planning for post-delivery operations, supportability, and logistics determination. Post-delivery activities include software modification and operational support, such as training or operating a help desk.

Activities : 6.4.10.3.1, 6.4.10.3.2, 6.4.10.3.3, 6.4.10.3.4 et 6.4.10.3.5

List of outcomes : As a result of successful implementation of the Software Maintenance Process: a) a maintenance strategy is developed to manage modification and migration of products according to the release strategy; b) the impact of changes to the existing system on organization, operations or interfaces are identified; c) affected system and software documentation is updated as needed; d) modified products are developed with associated tests that demonstrate that requirements are not compromised; e) product upgrades are migrated to the customer’s environment; and f) the system software modification is communicated to all affected parties.warning.pngLa chaîne de représentation As a result of successful implementation o […] n is communicated to all affected parties. est trop grande pour ce site.

NOTE 1 The Software Maintenance Process in this International Standard is a specialization of the Maintenance Process of ISO/IEC 15288. Users may consider claiming conformance to the 15288 process rather than the process in this standard. NOTE 2 The Software Maintenance Process of this International Standard is compatible with ISO/IEC 14764:2006.