6.2.5
De 12207.
| 6.2.5 | |
| Title : | 6.2 |
| Process group : | Quality Management Process |
| Lower-level process of : | none |
| Replaced by process : | none |
| Specialization of : | none |
| Conforming instance of : | none |
Purpose : The purpose of the Quality Management Process is to assure that products, services and implementations of life cycle processes meet organizational quality objectives and achieve customer satisfaction.
Activities : 6.2.5.3.1 et 6.2.5.3.2
List of outcomes :
As a result of the successful implementation of the Quality Management process:
a) organization quality management policies and procedures are defined;
b) organization quality objectives are defined;
c) accountability and authority for quality management are defined;
d) the status of customer satisfaction is monitored; and
e) appropriate action is taken when quality objectives are not achieved.
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| Id | 6.2.5 + |
| IsConformingInstanceOf | none + |
| IsLowerLevelProcessOf | None + |
| IsPartOf | Quality Management Process + |
| IsReplacedBy | None + |
| IsSpecializationOf | none + |
| Outcome | As a result of the successful implementation of the Quality Management process: +, a) organization quality management policies and procedures are defined; +, b) organization quality objectives are defined; +, c) accountability and authority for quality management are defined; +, d) the status of customer satisfaction is monitored; and + et e) appropriate action is taken when quality objectives are not achieved. + |
| Title | 6.2 + |
